FAQs

Frequently Asked Questions relating to the Booking Live system.

How do I add an Upsell to a Product?
To add a Product Upsell, you will first need to create the Upsell Product, and then link it onto the products that will include that upsell. Have a look a...
Mon, 13 Aug, 2018 at 5:01 PM
How can I stop bookings X days before the event?
By default, the booking system allows bookings up to the Start Date & Time of the Event, to prevent bookings being made before that time, you will need ...
Mon, 13 Aug, 2018 at 5:01 PM
How do I link from my website to the booking system?
here are two methods of linking to the Booking System. Link to a page within the CMS that has a Product Display Widget Link directly to a product's ...
Mon, 13 Aug, 2018 at 5:02 PM
How do I find the ID for my Products?
The Product ID is the unique identifier for your Products. To find the ID, you will need to go (Settings > Products)[http://salestest.hive.bookinglive.co...
Mon, 13 Aug, 2018 at 5:02 PM
VAT display settings
Within BookingLive, you are able to configure how VAT is displayed and calculated. This article will show you the various settings that are involved. Sett...
Mon, 24 Sep, 2018 at 2:23 PM
Who can access the MyAccount?
When details are entered into a Booking Form as part of a completed Order, a Member Record is created for that person. If they have an Email Address, then t...
Mon, 15 Oct, 2018 at 4:46 PM
Autogenerated Emails
Question: Why do we see auto generated emails within the system? Answer: The Auto-Generated emails are created when you make a booking for a product tha...
Wed, 12 Dec, 2018 at 9:00 AM