FAQs

Frequently Asked Questions relating to the Booking Live system.

How do I add an Upsell to a Product?
To add a Product Upsell, you will first need to create the Upsell Product, and then link it onto the products that will include that upsell. Have a look a...
Mon, 13 Aug, 2018 at 5:01 PM
How can I stop bookings X days before the event?
By default, the booking system allows bookings up to the Start Date & Time of the Event, to prevent bookings being made before that time, you will need ...
Mon, 13 Aug, 2018 at 5:01 PM
How do I link from my website to the booking system?
here are two methods of linking to the Booking System. Link to a page within the CMS that has a Product Display Widget Link directly to a product's ...
Mon, 13 Aug, 2018 at 5:02 PM
How do I find the ID for my Products?
The Product ID is the unique identifier for your Products. To find the ID, you will need to go (Settings > Products)[http://salestest.hive.bookinglive.co...
Mon, 13 Aug, 2018 at 5:02 PM
Who can access the MyAccount?
When details are entered into a Booking Form as part of a completed Order, a Member Record is created for that person. If they have an Email Address, then t...
Mon, 15 Oct, 2018 at 4:46 PM
Autogenerated Emails
Question: Why do we see auto generated emails within the system? Answer: The Auto-Generated emails are created when you make a booking for a product tha...
Wed, 12 Dec, 2018 at 9:00 AM