About Vouchers

Vouchers can be used to either provide a free booking for another customer, or discount a single purchase for another customer. Vouchers can also be provided by yourselves, or external providers.

The main factors that determine how the voucher works are it's Voucher and Match Type


Voucher Types

The Voucher Type setting determines where the code for the voucher comes from

Voucher TypeDescription
InternalVouchers which will be issued by you directly
External Exact MatchVouchers which may be externally issued and require the Booker to match a supplied Voucher code exactly.
External Prefix MatchVouchers which may be externally issued and require the Booker to Supply a Voucher Code and a Prefix.


Match Types

Match TypeDescription
Match ProductTraditional Product Voucher - Customer buys a Voucher which matches a product sold on your website.
CashCustomer buys a Voucher which has a 'cash value'. This can be used against multiple products sold on your website but no 'balance' is saved.


Voucher Settings

  • The Products Name
  • The Price of the Product
  • The Products Description
  • The Vouchers Type (see above)
  • If Match Type = Product Product Filters - restrict the applicable products that this voucher can be redeemed against.
  • If Match Type = Product Event Date Filters - restrict the applicable event dates that this voucher can be redeemed against.
  • If Match Type = Product Day of Week Filters - restrict the applicable event days that this voucher can be redeemed against.
  • The minimum number of vouchers that can be purchased in a single order.
  • The maximum number of vouchers that can be purchased in a single order.
  • The Match Type (See above)
  • If Voucher Type = External Prefix Match Prefix value - Defines the prefix code required to match an External Prefix Match voucher.
  • If Voucher Type = External XX Match Voucher Provider - Used to define which External Voucher provider is applicable.
  • Effective Days - How long the Voucher is valid for once Purchased
  • If Match Type = Cash Voucher Cash Ammount - The total redeemable cash value for the voucher.
  • Feedback Template - Not applicable for Voucher Products
  • Booking Protect Category - Not applicable for Voucher Products
  • Voucher Image