Helpdesk

Admin Bookings 1

• Admin Orders

Page Editor 8

• Manage Content
• Widgets
• Template Page
• Basic Page
• User Defined Forms

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Reports 1

• Reports

Admin Calendar 2

• Admin Calendar
• Admin Calendar Colours

Orders 3

• Editing Orders
• Custom Order Statuses
• Order Statuses

Customers 3

• Customers
• Editing Customers
• Merging Customers

General Settings 1

• General Settings

Add-ons 6

• Mail Chimp
• Webhooks
• Postcode Lookups
• SMS Credits
• Sage50

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Products 20

• Products
• Single Event Products
• Product Prerequisites
• Multi-Event Products
• Availability Product

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Events 8

• What is an Event?
• Add Event
• Add Simple Events
• Add Event Series
• Seasons

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Locations and Resources 2

• Locations and Resources
• Sub-Resources

Promotions 2

• Promotions (Settings)
• Promotion Examples

Notifications 4

• Email Messages
• SMS Messages
• Set up a Sendgrid Authentication
• How to change the “From” email address

Organisations 4

• Organisations
• Organisation Roles
• Organisation Settings
• How to create an Organisation

Finances 20

• MOTO Payment Gateways
• Finance Settings
• Sagepay Initial setup
• Setting up Sagepay
• Stripe Initial Setup

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Booking Pages 5

• Page Settings
• Booking Forms
• Booking Form FAQs
• Booking Form Fields
• Creating Custom Fields

Langauge 1

• Language Strings

Users 2

• Adding new Admin users
• Disabling Admin users

Quick guides 3

• Logging In
• The booking journey
• Setting up an Event

Glossary 1

• Glossary

FAQs 6

• How do I add an Upsell to a Product?
• How can I stop bookings X days before the event?
• How do I link from my website to the booking system?
• How do I find the ID for my Products?
• Who can access the MyAccount?

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API 16

• API
• Direct booking process
• API - Start Order
• API - Get Order Details
• API - Add To Order

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EPOS 5

• Using EPOS
• Installing EPOS
• Cashier Sessions
• EPOS Config
• Sales

JSON Feed 1

• JSON Feed

My Account 4

• My Account - Profile
• My Account - Orders
• My Account - Emails
• My Account - Documents

SSO 1

• Single Sign On / SSO / OAuth Login

Release Notes 33

• Release Notes v3.9
• Release Notes - v3.8.11
• Release Notes - v3.8.10
• Release Notes - v3.8.9
• Release Notes - v3.8.8

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Known Issues / Workarounds 1

• Event Upsells not a checkbox

Zapier 4

• How to create a Zap
• How does Zapier work?
• What is Zapier?
• How does Zapier add value?