To ensure you can effectively keep track of attendees for your events, it is essential to check customers in when they arrive. This process can be easily accomplished through your Admin menu by following the steps outlined below:


  1. Access the Calendar
  2. Click Events
  3. Find the specific event for which you wish to check attendees in.
  4. Click Manage
  5. You will see a list of attendees who have registered for the event. For each attendee, there will be a Check-in Button. Simply toggle this button to indicate that the individual has attended the event.
  6. Click Save then Confirm
  7. Click Close to take you back to the calendar.


Important Note: If you have set up certificates for your products in a multi-event series, please be aware that you should only check in a participant on the last event date, this will result in the certificate being issued solely on that date. Checking in participants after each event on the series would result in sending a certificate every event in the series.


By following these steps, you'll be able to efficiently manage your event check-in process, providing a welcoming experience for your attendees. If you encounter any issues or have questions, please do not hesitate to reach out to our support team for assistance.