FAQs
If you wish to stop taking bookings follow these steps from the Admin menu: Click Settings > General Settings > System > Main Tick No Booking...
Thu, 19 Mar, 2020 at 12:29 PM
When booking for someone who already has an account in BookingLive please ensure you select Buying for someone else, then use the Select participant search ...
Fri, 14 Jun, 2019 at 2:04 PM
To add a Product Upsell, you will first need to create the Upsell Product, and then link it onto the products that will include that upsell. Have a look a...
Mon, 13 Aug, 2018 at 5:01 PM
here are two methods of linking to the Booking System. Link to a page within the CMS that has a Product Display Widget Link directly to a product's B...
Mon, 13 Aug, 2018 at 5:02 PM
When details are entered into a Booking Form as part of a completed Order, a Member Record is created for that person. If they have an Email Address, then t...
Mon, 15 Oct, 2018 at 4:46 PM
The Product ID is the unique identifier for your Products. To find the ID, from your Admin Menu Click Settings > Product Locate and Click the Product ...
Fri, 12 Jul, 2019 at 3:59 PM
By default, the booking system allows bookings up to the Start Date & Time of the Event, to prevent bookings being made before that time, you will need ...
Mon, 13 Aug, 2018 at 5:01 PM
Question: Why do we see auto generated emails within the system? Answer: The Auto-Generated emails are created when you make a booking for a product tha...
Wed, 12 Dec, 2018 at 9:00 AM
BookingLive staff admins have access to an Audit log that displays all key changes made on the Admin system by users. Due to the complex nature of the audit...
Fri, 23 Aug, 2019 at 12:30 PM
Unless specified otherwise confirmation emails will have an .ics file attachment on them so customers can add their event into a calendar. If you would like...
Tue, 4 Feb, 2020 at 10:06 AM