Quick guides
Upon being added to our Support FreshDesk you'll be sent a welcome email inviting you to set up a password to access FreshDesk and our ticketing system....
Tue, 25 Feb, 2020 at 1:15 PM
To access your admin system, you need a username and password. Usernames and passwords can only be given by the site's administrator. If you don't h...
Mon, 13 Aug, 2018 at 3:03 PM
BookingLive User Guide Introduction This guide is designed and written for users with no prior knowledge of BookingLive and aims to provide you with th...
Tue, 4 Feb, 2020 at 11:03 AM
All of these scenarios take place inside the relevant order in the Orders area of your Admin, you can access this by clicking Orders on the left hand menu t...
Tue, 14 Apr, 2020 at 11:00 AM
What is needed? In order to allow someone to book onto an event, you need to have set up the following items in your BookingLive system: Locations Loc...
Thu, 22 Nov, 2018 at 6:14 PM
If you want to make an Admin order for a customer using a voucher please follow these steps from your Admin menu. Click Start Booking Click Book on an...
Fri, 2 Aug, 2019 at 10:58 AM
What is the "booking journey?" What we refer to as the "booking journey" is the process that a customer to your site sees and is invol...
Fri, 21 Sep, 2018 at 2:53 PM